abd99 — Terms and Conditions

1. Definitions and Interpretation

The following words used in these Terms have the meanings given below:

• "Platform" means the abd99 website, all subdomains, and all digital services under it.
• "User" means any person who accesses or uses services on this platform.
• "Account" means a user's registered personal profile.
• "Bonus" means any promotional funds or benefits provided by abd99.
• "Bet" means participation in any game or sports event on the platform in exchange for money.
• "Terms" means this entire document and any future amendments to it.

2. Eligibility and Age Requirement

To open an account and use services on abd99, you must meet the following conditions:

• You must be at least 21 (twenty-one) years of age.
• You must be capable of managing your account directly yourself.
• You must confirm that you are using this platform voluntarily and at your own responsibility.
• Each individual may hold only one account. If multiple accounts belonging to the same person are found, they will be cancelled.
• All information provided at the time of account registration must be accurate, complete, and up to date.

abd99 may request documents for identity verification at any time. abd99 reserves the right to suspend or cancel an account if accurate information is not provided.

3. Account Security and Responsibility

Ensuring the security of your account is your own responsibility. The following points apply in particular:

• Keep your login details (username and password) completely confidential and do not share them with any third party.
• Notify our support team immediately of any unauthorized access to your account.
• You are solely responsible for all activity conducted from your account.
• Transferring, selling, or renting your account to a third party is strictly prohibited.
• Using automated software, bots, or similar technology to operate an account is strictly prohibited.

4. Deposit and Withdrawal Policy

The following terms apply to financial transactions on the abd99 platform:

• Minimum deposit amount: ৳100 (per payment method).
• Minimum withdrawal amount: ৳1,000.
• Accepted payment methods: bKash, Nagad, Rocket, and Upay.
• Withdrawal requests generally take between 15 minutes and 2 hours to process.
• Account verification must be completed before making a withdrawal request.
• All transactions are conducted in Bangladeshi Taka (BDT / ৳).

If you experience any issue with transaction processing, please notify our support team. abd99 always aims to resolve issues promptly.

5. Bonuses and Promotional Offers

The following terms apply to the use of bonuses and promotional offers available on abd99:

• Welcome bonus: 120% bonus on the first deposit, up to a maximum of ৳15,000.
• To withdraw a bonus, the wagering requirement must be met: 15 times the bonus amount.
• Example: depositing ৳1,000 gives a ৳1,200 bonus, making the total balance ৳2,200 — and to withdraw that ৳1,200 bonus, ৳18,000 in bets must be placed.
• Wagering is calculated on the bonus amount only, not on the deposit and bonus combined.
• The welcome bonus applies only once per account.
• If evidence of bonus abuse is found, abd99 reserves the right to cancel the bonus and suspend the account.
• Each promotional offer may have its own specific terms, which will be clearly stated alongside the offer.

6. Betting and Gaming Rules

The following general rules apply to betting and gaming on the abd99 platform:

• All betting and gaming decisions are the sole responsibility of the user.
• A confirmed bet generally cannot be cancelled or changed.
• abd99 reserves the right to cancel any bet placed due to a technical error.
• Fraudulent activity, collusion betting, or attempting to exploit system vulnerabilities is strictly prohibited.
• In sports betting, if an event is cancelled or left unresolved, abd99 will take action in accordance with standard rules.
• abd99 reserves the right to change the availability of any game or market.

abd99 is committed to ensuring fair and transparent gaming at all times. Every outcome is determined using SSL encryption and fair play technology.

7. VIP Program and Loyalty Rewards

abd99's VIP program has four tiers, and weekly cashback benefits are available at each tier:

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.5% weekly cashback.
• Gold: up to 0.8% weekly cashback.
• Platinum: up to 1.0% weekly cashback.

It is possible to advance to a higher tier through regular and active participation. The account must be active and regularly used to receive VIP rewards. abd99 reserves the right to change the terms of the VIP program at any time.

8. Responsible Gaming

abd99 believes that gaming is for entertainment — not addiction. We encourage users to game responsibly:

• Set your own financial limits and stick to them.
• Never consider gaming as a source of income.
• Avoid the tendency to place more bets to recover losses.
• Do not play when you are under stress or feeling low.
• If you are concerned about your gaming habits, seek guidance on our Responsible Gaming page.

abd99 provides the option to set account restrictions or self-exclude if needed. This platform is for persons aged 21 or older only.

9. Prohibited Activities

The following activities are strictly prohibited on the abd99 platform:

• Operating an account using a false identity or someone else's identity.
• Abusing the bonus system, bonus hunting, or attempting to gain benefits through dishonest means.
• Money laundering or any illegal financial activity.
• Attempting to make unauthorized modifications to the platform's software or systems.
• Misconduct, harassment, or abusive behavior toward other users.
• Creating multiple accounts using false information.
• Misusing the abd99 name, logo, or brand.

If such activities are found, abd99 reserves the right to immediately suspend or permanently close the account and take legal action.

10. Intellectual Property Rights

All content on the abd99 platform — logos, graphics, text, software, game interfaces, and other elements — is the intellectual property of abd99 or its associated parties. Reproducing, distributing, or modifying this content for any purpose other than personal, non-commercial use is prohibited.

11. Privacy and Data Protection

abd99 gives the highest importance to protecting users' personal information. Full details of how we collect, store, and use data can be found in our Privacy Policy. By accepting these Terms, you are also considered to have accepted the Privacy Policy.

• We keep all your information secure using SSL encryption technology.
• Your personal information is not sold to third parties.
• Relevant information may be provided to authorities if required to meet legal obligations.

12. Limitation of Liability

To the maximum extent permitted by law, abd99 is not liable for:

• Any loss caused by unexpected disruption or technical issues on the platform.
• Any problems caused by third-party software or services.
• Any loss resulting from a user's own carelessness or negligence.
• Loss of a bet or game due to loss of internet connection.

abd99 always strives to maintain the quality of the platform, but it is not possible to guarantee that technical services will be uninterrupted at all times.

13. Account Closure and Suspension

abd99 may suspend or close an account in the following circumstances:

• If any clause of the Terms is violated.
• If evidence of fraudulent or illegal activity is found.
• If evidence of bonus abuse or financial manipulation is found.
• For security reasons or when required by legal obligations.

Users may also voluntarily request account closure by contacting our support team. Any eligible balance at the time of closure will be returned in accordance with the applicable rules.

14. Dispute Resolution

The following process will be followed for any dispute between abd99 and a user:

• First, notify our customer support team — we will try to resolve the matter promptly and fairly.
• If the matter is not resolved through the support team, it will be escalated to abd99's management level.
• Keep records and evidence of the dispute and provide them when requested.

abd99 always aims to resolve disputes honestly and transparently.

15. Changes to the Terms

abd99 reserves the right to change, update, or amend these Terms at any time. When a change takes effect:

• The updated date will be reflected on this page.
• Efforts will be made to notify users of significant changes.
• Continuing to use the platform after a change is made will be considered acceptance of the new Terms.

Therefore, it is advised to visit this page regularly.

16. Contact and Support

For any questions, complaints, or suggestions about these terms or abd99's services, please contact our support team:

• 24/7 Live Chat Support: Available directly on the platform.
• Email Support: [email protected]
• Support is available in both Bengali and English.